Trust & Security

Data & Privacy

Your data stays yours

Enterprise infrastructure with clear boundaries on what happens to your data, and a signed agreement to back it up.

No training on your data

Your prompts, completions, and content are never used to train any AI model — ours or our infrastructure providers'.

Zero data retention

Data is processed in real time and isn't stored in persistent logs beyond what's needed to deliver the service.

Enterprise-grade infrastructure

Built on Microsoft Azure OpenAI Service, with data isolation between customers.

GDPR-compliant, DPA available

We sign a Data Processing Agreement with every enterprise customer.

AI Governance

Nothing the AI decides is a black box

Every score is traceable, reviewable, and built with a human still in charge of the judgment call.

Human-in-the-loop by design

Every AI evaluation can be reviewed by the client's own subject-matter experts, layering human judgment on top of AI feedback.

No black-box scoring

Every evaluation is generated against the client's own corporate standards, with clear, traceable reasoning behind each score.

Scoring consistency, measured

Clients can compare AI evaluations against blind expert assessments in real time. Full session transcripts are stored and available for audit, including bias review.

Continuous risk mapping

We review our product against the AI Act's risk categories on an ongoing basis and adapt as regulation evolves.

Client AI literacy

We train every client team on how to configure and govern the platform responsibly — not just how to use it.

Commitments

Aligned with the EU AI Pact

The Reflection is committed to the European Commission's AI Pact principles — voluntary pledges on AI governance, risk mapping, and AI literacy ahead of the AI Act's full application.