AI Roleplays to Build Soft Skills

Practical
Use Cases

Leadership Development

Equip your leaders with role-playing scenarios that reflect today's workplace challenges. Build stronger decision-making, communication, and leadership skills with 99% engagement and real-time skills analysis.

Sales excellence

Empower your sales teams with immersive business simulations that double the rate of skill acquisition. Practice real-world negotiations, sales techniques, and objection handling in a safe, engaging, and highly measurable environment.

Elevate Customer Service

Train your teams to go beyond resolving issues — and start building lasting brand loyalty. Through immersive roleplays, they’ll develop empathy, communication finesse, and conflict management skills that turn every customer interaction into a brand-positive moment.

Gamified Skills Assessment

Measure and improve skills through engaging game-based simulations. Unlike traditional tests, our approach captures authentic behaviour in real-life situations, delivering richer insights and driving stronger long-term performance.

Support Business Transformation

Give leaders a safe environment to rehearse critical business scenarios before they happen in real life. Through AI-powered roleplays, executives can test strategies, refine decision-making, and gain the confidence to lead through change effectively.

Leadership Development

Sales excellence

Elevate Customer Service

Gamified Skills Assessment

Support Business Transformation

How It Works

Just 3 Easy Steps

We built the platform with simplicity in mind. That’s why 92% of users get started without ever needing help.

Step - 1

Select a business scenario

Select a scenario from our growing library or use our AI scenario builder to generate a custom one based on your needs. Topics range from sales and negotiations to team communication, providing feedback, and having sensitive conversations with colleagues.

Step - 2

Practice with an AI Role-play Partner

At a time that works for you, play through the scenario with an AI character, just as you would with a client or team member. Each simulation lasts 5–20 minutes, depending on the topic.

Step - 3

Get instant, AI-powered feedback

Right after the roleplay, you will receive targeted feedback directly on your video timeline showing what you did well and how you can improve based on the skill you’re practicing. After just 2–3 sessions, you will notice a significant improvement in your performance in real-world conversations.

Why The Reflection?

AI Role-plays with Instant, Actionable Insights

Not just scores or summaries. Our system highlights what matters and helps users reflect, rethink and grow — within minutes.

Unique Features

Key Features for L&D Teams

An intuitive admin panel allows a single L&D specialist to create practice-driven learning journeys for entire teams, including those with thousands of employees. It is fully flexible and easy to use, offering maximum control over content, language, and learning goals.

Ai Scenario Builder

Create practice cases based on the real challenges your team faces—with your people, situations, and business language.

Skills Builder

Train exactly what matters. Create your own skill models or use ours, and let the AI evaluate them accordingly.

Сonstructive feedback

Leading Sensitive Conversations

Negotiation skills

Objection handling excellence

Real-Time Skills Insights

Identify skill gaps instantly and focus your efforts where they matter most

Compare progress across teams, roles, and competencies

View detailed performance data per user with one click

Get Started

About us

Ready to try our AI roleplay?

Turn practice into performance. Rehearse real business situations in a safe, scalable way and see measurable results.

Get Started

What Our Customers Are Saying

"To make the simulation more interesting, the use of AI tool at the end of each session analyzes the data and strategies adopted, providing a score on the negotiation skills.”

Ignazio Parrinello

Technology Risk Manager at EY

"Exploring The Reflection has been an inspiring experience. The platform stands out for its ability to connect learning needs with the possibilities offered by technology."

Tiziano Costa

Nuclear ITPIA Inspector Apave International

"Tools like these hold great potential, especially when integrated thoughtfully, without losing sight of the essential human dimension at the heart of every meaningful exchange."

Filippo Martini,

𝗔𝗱𝗷𝘂𝗻𝗰𝘁 𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗼𝗿 𝗶𝗻 𝗡𝗲𝗴𝗼𝘁𝗶𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗠𝗲𝗱𝗶𝗮𝘁𝗶𝗼𝗻 at Università degli Studi di Ferrara

"It’s a pleasure to see how The Reflection software is evolving with features that I find very useful in lowering initial entry barriers and adapting to the specific needs of different companies.”

Elisa Magellano

Revenue & Distribution Manager Aries Group

Resources